Our Expert's Take
Pesto Italian Craft Kitchen in San Diego has garnered attention for its warm customer service and dedication to creating a welcoming dining atmosphere. While the overall rating remains high at 4.8, a recent review points out that some dishes may not meet every guest's expectations, particularly those who have specific dietary needs, such as allergies to acidic ingredients like tomatoes. This highlights the importance of communication between the kitchen and patrons.
The owner’s proactive response to feedback demonstrates a commitment to customer satisfaction and an understanding of the diverse needs of diners. It's essential for restaurants to adapt and evolve based on customer feedback, and while the food may be described as average, the overall dining experience seems to be enhanced by attentive service. For those willing to explore the menu further, there may be hidden gems waiting to be discovered.
At a Glance
Pros
- Exceptional customer service that prioritizes guest experience.
- A warm and inviting atmosphere suitable for families and friends.
- A diverse menu that offers a unique twist on classic Italian dishes.
Cons
- Some dishes may not meet expectations for flavor and creativity.
- Limited options for those with specific food allergies or preferences.
What Diners Are Saying
"The food is average After I posted the food is average which is my opinion, I got replied from the owner. Just to let you know, there are people allergic from the acid in the red sauce. The Customer Service was very good, but the food was average for us. Thank you very much."- Bash N
"A very convenient location with ample parking. The servers are efficient but not over the top helpful. I'm not a huge fan of asking for a tip before the food is served, but that's a reality we are in."- Steve D
"They have a daily lunch price, which is about $19, that you can get different things from: pizza, salad, paninis, or pasta. They offer a combination of two and very various different forms. I elected for the salad and pasta. The salad was pretty good and tasted really fresh; the pasta I got with the spicy sausage it was spicy and it was flavorful. For $20 on lunch options, this is pretty solid.I felt like it was very good for the amount of money I paid. In addition, I got a drink too which comes with the special. I think they really got a great option for $20."- M B
"I ordered penne with pestofredo sauce to go. It’s prob the rush hour during my visit because i waited for at least 25 minutes to get my order. It seems like a casual place at the mall. The portion was decent and the flavor was good. I ordered extra garlic bread but they didn’t really taste like garlic bread. It’s good though."- Bonnie Ye
"Went there for a business lunch and really enjoyed everything they had to offer. The menu was easy to choose from. The staff was friend helpful. The openness of the dining area was pleasant. There were a couple loud tables that did make chatting a little difficult. There’s outdoor dining if desired."- Greg K
Frequently Asked Questions
Is there parking available at Pesto Italian Craft Kitchen?
Yes, there is ample street parking available nearby, as well as a few dedicated parking spots.
What is the dress code at the restaurant?
The dress code is casual, so feel free to come as you are!
What is the best dish to try at Pesto Italian Craft Kitchen?
Many patrons recommend trying the homemade pesto pasta, which showcases the restaurant's namesake ingredient.